Facility Terms & Conditions

Effective Date: June 29, 2026

Welcome to B.C. Solutions. By requesting staffing services, submitting a shift request, or accessing our Facility Portal, your organization agrees to the following Terms and Conditions.

1. Services

B.C. Solutions provides qualified healthcare professionals on a temporary, PRN, contract, permanent placement, or emergency staffing basis.

Services may include:

Registered Nurses (RN)
Licensed Practical Nurses (LPN)
Certified Nursing Assistants (CNA)
Caregivers
Sitters/Companions
Other healthcare personnel as available

2. Shift Requests

Facilities may submit staffing requests through:

Facility Portal
Phone
Email
Approved electronic communication

Submitting a request does not guarantee staffing.

Assignments are confirmed only after written confirmation from B.C. Solutions.

3. Rates

Rates are outlined in your Staffing Agreement or Rate Sheet.

Holiday, emergency, specialty, and last-minute requests may have different pricing.

4. Minimum Shift Requirements

Unless otherwise agreed:

Minimum shift is 4 hours.
Facilities are responsible for payment if a shift is canceled after the cancellation deadline.

5. Cancellations

Facility cancellations made:

More than 24 hours before shift:
- No cancellation fee.
Less than 24 hours:
- May incur cancellation charges.
After professional has arrived:
- Facility is responsible for the minimum contracted hours.

6. Time Verification

Facilities agree to accurately verify:

Clock-in
Clock-out
Breaks
Hours worked

False reporting may result in suspension of services.

7. Facility Responsibilities

Facilities agree to:

Provide a safe work environment.
Supply necessary equipment.
Maintain required staffing ratios.
Orient healthcare professionals to emergency procedures.
Notify B.C. Solutions immediately regarding incidents or concerns.

8. Professional Conduct

Facilities agree to treat all healthcare professionals with dignity and respect.

Harassment, discrimination, intimidation, or unsafe working conditions will not be tolerated.

B.C. Solutions reserves the right to remove staff immediately if safety concerns arise.

9. Clinical Supervision

Healthcare professionals work under the clinical supervision of the facility during assignments.

The facility retains responsibility for:

Patient care decisions
Physician orders
Documentation standards
Medication systems
Facility policies

10. Non-Solicitation

Facilities agree not to directly hire, employ, or contract with B.C. Solutions professionals without written authorization during the agreed protection period stated in the Staffing Agreement.

Placement fees may apply.

11. Confidentiality

Both parties agree to maintain confidentiality regarding:

Patient information
Business operations
Pricing
Employee information
Proprietary materials

HIPAA regulations must be followed at all times.

12. Billing & Payment

Invoices are due according to the payment terms outlined in the Staffing Agreement.

Late payments may result in:

Late fees
Suspension of services
Collections

13. Emergency Staffing

While every effort is made to fill emergency requests, B.C. Solutions cannot guarantee coverage for every request.

14. Limitation of Liability

B.C. Solutions is responsible for reasonable screening of professionals.

Facilities remain responsible for:

Patient outcomes
Clinical supervision
Facility operations
Compliance with applicable regulations

15. Compliance

Facilities agree to comply with:

HIPAA
OSHA
Federal labor laws
Florida regulations (or applicable state laws)
Infection control standards

16. Electronic Agreement

Submitting a shift request, checking the agreement box, or using the Facility Portal constitutes electronic acceptance of these Terms & Conditions.

17. Right to Refuse Service

B.C. Solutions reserves the right to decline staffing requests or discontinue services due to:

Non-payment
Unsafe working conditions
Harassment
Fraud
Policy violations